Kolaxo-CCS-Avoid-customer-calls-1200-X-628-Blog-1024x536
  • Apr 19, 2022
  • / By Kolaxo CCS
4 major solutions to avoid unanswered calls

Customer overflow can be an overwhelming experience for any business. To prevent customers from seeing multiple busy signals and hanging up, a call overflow solution can redirect calls to available staff and help retain customers.

Putting up a phone number is... Read More

Kolaxo-CCS-Support-Services-Practices-1200-X-628-Blog-1024x536
  • Apr 15, 2022
  • / By Kolaxo CCS
5 Best E-mail Support Services Practices for 2022

You have a lot of obligations as the owner of a company. If you want to give exceptional customer service, you may need to hire helpers. If your company continues to expand, you'll need to hire more people to avoid... Read More

Kolaxo-CCS-Customer-Service-1200-X-628-Info-1024x536
  • Jul 17, 2021
  • / By Kolaxo CCS
How 24/7 Customer Service Can Boost Up Your Business?

In the era of globalization, everything is just a call and a click away. To stand out as a brand in the competitive market, quality service is the secret ingredient. It's not just a service but, a positive attitude towards... Read More