Contractor Answering Service

Answer more calls, respond client’s queries, take messages in a way you want and help you score more contracts than ever before.

Our Contractor answering service is designed to fit your Contractor business needs that help you answer your every call in a way you want, schedule appointments to minimize no shows, seal more business deals and push your business growth to its maximum limits.

Explore the perks of Answering Service for Contractors:

Are you missing calls because you can’t pick a call in a noise of tools and machineries? Do your customers complain about all they can hear after calling you are loud noises of echoed noised of drilling, mowing, paving, hammering or digging? Do incoming calls are adding more burden to your already overwhelmed schedule that increase your stress? Want to save money but paying thousands of dollars to in-house receptionists?

Don’t worry Kolaxo CCS’s contractor answering service is designed to confront all these challenges with complete professionalism and proficiency. Our virtual receptionists with contractor industry experience answer your every call when you can’t. It allows you to focus on what you do the best & grow your business better than ever while all your calls are answered professionally at a fraction of the cost of in-house receptionists. There are lot more benefits like:

  • Better than Ever Customer Support
  • No overhead costs & insurance expenses
  • Win more business even during afterhours
  • Be there for customers’ day & night
  • Maximize Business efficiency
  • Satisfy Clients like never before
Image of a woman wearing a headset while seated at a desk.

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Why It Works?

Your chance of landing more than ever business never dwindles because we strive hard to make your Contractor business prodigiously productive by connecting you with your customers anywhere, anytime, all the time.

Always Available

We work all day, every day even during holidays so we can answer your calls at weekends, holidays, afterhours, or even 24/7 – whenever & however you want. Choice is all YOURS!

No Bots, No IVR, No Voicemails

No more stilted staccato of robotic voices. We help you win more customers than ever before through 100% real human interactions along with a personalized touch of your business.

US-Based Virtual Receptionists

Our team of America’s BEST virtual receptionists answer your every call as they are sitting in your office, building a stellar reputation of your contractor service company among competitors.

Customer-Controlled Pricing

Just pay for minutes used to answer your calls because we value you more than money. No lock in contracts, no bait & switch – just unruffled billing as per your budget & ease.

Personalized Calling Experience

Tell us how you want us to answer your calls and what we should avoid. Enjoy the freedom of customizing every aspect of call handling as per your preferences.

Fastest Response Time

We answer every call under 3 rings i.e. under 10 seconds (18% faster than average industry answering speed) to avoid losing frustrated callers to your competitors.

Kolaxo CCS Offers More Than Exceptional Phone Answering Service:

We offer after hours call coverage, overflow support, virtual receptionists services and much more for Contractor companies and individuals. Kolaxo CCS’s Contractor answering service include:

What Sets Us Apart from The Rest?

Contractor answering service answer every incoming call for your contractor business in a way you want & at the time you need that help you score more contracts than ever before:

From home owners to property developers, all are searching for an ideal contractor that listen to their requirements whenever they need some help with repairing of kitchen, wall painting jobs, flooring, roofing, electrical wiring or anything like that. However, being a contractor means you need to stay always ready to tackle challenges like burst pipes of your client home at 2AM midnight or someone dial your number in wee hours to book a contract of new house paint. Therefore, you need a communication strategy like a contractor answering service that matches your dedication and workflow to ensure you never miss a client. It should answer your calls whether it is a day or night, take messages if you are unavailable so you can get back to your clients the next day, dispatch emergency calls to your on-call contractors as per your described instructions, schedule appointments into your own CRM and many more. However, it all comes down to the expertise and skills of answering service provider so you should select a trusted source in all aspects.

Kolaxo CCS is one of the most trusted and accomplished names to provide personalized live answering services to contractors, home service providers and skill trades for last 20 years. With our contractor answering service, you don’t have to worry about missing calls of your clients or voicemails piling up. When you are at job-site, in a meeting with a client or taking rest at home and can’t answer you calls, we step in to answer calls on your behalf so you never miss an opportunity again and help you score more contracts by winning the trust of callers by responding to their calls, no matter whenever they call. Our team of experienced virtual receptionists is always on standby, day and night, to answer calls professionally and promptly just for you that keep you available for your clients whenever emergency occurs whether it’s 10PM at night or 7AM at wee hours of morning. Just tell us when and how much you want us to step in as your perfect business extension for answering calls. We can also take messages as per your requirements, dispatch your emergency calls wherever you want, schedule new appointments into your existing CRM and send you instant notification after every call via the method you choose whether it is cell phone, text messages, email or any other source.

Whatever your needs are, no matter how you want us to answer your calls – Kolaxo CCS provides personalized answering service for contractors to perfectly fit your requirements:

Not all the contractors are same. They have different needs according to the nature of their niche. Where roofing contractors receive calls during office hours, plumbing contractors can get emergency calls during midnight. This diversity and variety brings the need of personalized telephone answering service that perfectly fits your needs, whatever they are.

As a top-of-the-line call answering service provider for contractors, Kolaxo CCS knows the importance of meeting your business specific requirements for bolstering your business growth and building its sterling reputation like never before. That’s why, we provide you complete freedom to customize your contractor phone answering service in a way you want. Tell us how you want us to answer your calls, what details should be asked from your clients, when you want us to step in for picking up your calls and where you want us to divert emergency calls. Even though, you can customize each and every aspect of call handling in a way that makes sense for your contractor business.

Before starting to answer your calls, we create custom scripts according to your business branding details and required sets of information. This custom calls scripting ensure that our virtual receptionists answer your calls as your perfect business extension and your customers never know they are talking to a third party service provider. Rest assured that our contractors answering service is designed with some specific goals in mind including boosting your contractor business growth, building its professional reputation, turning potential callers into confirm clients, and taking your business to highest level of success.

Kolaxo CCS – A one-stop-shop for all types of contractor answering service for any type of contractor business, home service provider or skill trade individuals:

No matter if you are working as a small scale contractor individual or running a full-fledge general contractor firm working on multiple projects, we can work with you to provide comprehensive and customized contractor answering service to answer your after hours calls, respond to the calls 24 hours a day 7 days a week, handle call overflow during peak seasons, schedule new appointments, dispatch emergency calls, capture leads, or to fulfill any other needs your contractor service have. With our hi-tech configuration systems and skilled professionals, we are able to scale our services in accordance with your business growth. No worry if you are receiving 3AM calls on Saturdays but no phone rings on other days, our contractor phone answering service can be customized right according to your needs. Our virtual receptionists will answer your mid night calls on Saturdays but remain on standby during other days. Wondering about the huge bills for such great service? Don’t worry because you don’t have to pay when we are on standby. You just have to pay for the minutes used to answer your calls and nothing else which means that you can always lower, extend, modify or tweak your package to get the most out of your call answering service without breaking the bank. It’s that great!

Kolaxo CCS is accredited as a trusted source for managing calls for almost all types of contractors such as HVAC professionals, cleaners, pavers, electricians, roofers, plumbers, landscapers, and more. We have a wide range of contractor answering services for:

Cleaning and Janitorial Companies:

Cleaning companies are facing huge competition nowadays as many offices and residents are looking for cleaning services more often. In this competitive era, if you are not able to answer the calls of your customers at all times, you are losing huge business opportunities and your competitors are gaining them. Stand out from the competition & capture every business opportunity by getting your every call answered with our contractor answering service for cleaning companies. Whether your customers are calling for asking basic FAQs, scheduling a new appointment for office cleansing or request an estimate for residential cleaning, our live virtual receptionists can cater all of these tasks on your behalf with 100% professional excellency and perfection.

Construction contractors and builders:

At Kolaxo CCS, we provide you tailored Construction contractor answering service that answer your calls anytime you want according to your needs. Construction contractors are at jobsite and missed calls more often. However, if you are unavailable to answer your calls 24/7, we can do it for you. Our team work alongside your business requirements and help you solve your clients’ needs by responding to their queries whenever they call that position your Contractor business at highest level of success.

HVAC Contractors:

Heating ventilation and air conditioning – a business that never sleeps. Customers can have a malfunctioned HVAC unit during dog days of summer or have a broken heating unit during breezy cold. And they don’t wait for you before shifting to your competitors if you miss their call even once. At Kolaxo CCS, we strive hard to ensure superior customer support for your clients whenever they need. Our HVAC contractor answering service answer your calls 24/7 or any other time you need to give you a unique edge over the competition. Our professional answering service know the value of each job in this industry and losing a single call can lead to loss of thousands of dollars. Therefore, our virtual receptionist stay active all the time to keep your business running 24/7/365.

Landscaping and Paving contractors:

We are an accomplished provider of customized contractor answering service for landscaping companies and paving contractors. When you can’t answer your calls due to noise of landscaping or paving tools, we can do it for you. With our range of exceptional features like 24/7 live call answering, after hours call support, overflow call handling, appointment scheduling and call dispatching, your landscaping and paving business will remain covered to make sure that no vital phone call goes to voicemail again. Whether you are mowing the lawn or paving the patio, our team of virtual receptionists can work for you by answering calls, taking messages when you are unavailable and forwarding calls to on-call workers as per your prescribed instructions. They help you build the list of prospects and have all of your calls that you would have missed answered.

Electrical contractors:

Our electrical contractor answering service helps electricians answer more calls, get more leads, convert more customers and land more business even after regular business hours. Your clients can reach you at any time of day or night because our virtual receptionists are always available to handle your calls right according to your requirements. Your electrician business can get a competitive edge by answering calls of clients anytime, everytime, all the time.

Roofing contractors:

Roofers put their lives at risks when repairing old roofs or renewing the roofs. During this risky work, answering a phone call can put you at more risk of fall or any other injury. Our answering service for roofing contractors answer your calls when you are busy at work plus your customers don’t have to deal with noises echoed from your environment background. We make sure that our roofing contractor answering service results in your business growth, increase repeat business, make you stay available even when you are at rest, and answer more calls from new customers. You can customize our professional answering service and our virtual receptionists answering your calls can ask question and take details right according to your prescribed instructions.

Plumbing contractors:

You can’t answer the phones under the sink. And that might be your best opportunity to get a new job. Therefore, get rid of missed calls and lost business with our plumbing answering service. Unlike the call center services, you can customize our answering service in a way you want which helps your callers reach a professional, courteous voice every time they call you. Whether you are dealing with after hours calls or feeling stressed about call overflow, our plumbing contractor answering service will capture all calls and the information related to them, giving you a lot of potential clients to serve.

Repair and general contractors:

Incoming calls are building blocks of business for repair contractors. Upon missing the phone calls, their business will not grow and they neither get new clients nor can satisfy the existing ones. Here our answering service for repair contractors come into play. We cater to your call answering needs, book new jobs into your existing CRM and dispatch emergency calls to on call technicians according to pre-established criteria at a fraction of the cost of in-house receptionists. Our answering service for general contractors is affordable as you just have to pay for the minutes used to answer your calls to ensure you never miss business anymore. So what are you waiting for? Get repair contractors answering service now and start growing your business like never before.

Hence, our contractor answering service is most reliable choice to ensure you never miss a call, thrive your business, connect with your customers, be there for your callers – day or night, save considerable overhead costs and expenses, get rid of hassles of installing new software or CRMs, forget about training new employees for manning your phones and many more amazing benefits. Ring us now!

We Integrate into The Same Tools You Are Already Using!

We seamlessly integrate into the tools & software you are already using to schedule, cancel or modify new or existing jobs, saving you time & money while making your life easier and smoother than before.

Frequently Asked Question

Your concern settles here; find insider tips, clear up your mind and kick start your journey with our unparalleled services.

What is an answering service for Contractor, and how does it works?

Contractor answering service is a professional service that manages incoming calls for Construction contractors, general contractors, subcontractors, plumbers, roofers, pavers, cleaners, landscapers, repair contractors and many more. When your Contractor business partners with a professional answering service like Kolaxo CCS, expert virtual receptionists answer your calls on your company’s behalf. You can choose your answering service to be as simple as just answering calls or as comprehensive as taking messages, dispatching emergency requests, scheduling appointments and forwarding service calls to on-call contractors. With Kolaxo CCS, control is always yours!

Simple answer is, to grow your business better than ever & to provide second to none customer support to your callers. Responsive call answering from a live expert that answer basic FAQs and take messages is what customers are looking in Contractor companies and our telephone answering services provide you exactly that.

We prioritize confidentiality and adhere to strict privacy protocols. Our operators are trained to handle sensitive information securely, and we utilize advanced technologies like end-to-end data encryption and password protected file folders to protect callers’ data.

We don’t charge a single penny as setup charges. It usually takes us less than 24 hours to understand your workflow and preferences that means your answering service will take maximum 24 hours for setup in most cases. 

Yes, whether you are using ServiceTitan, FieldEdge, any other CRM or software, we can integrate into the tools & software you are already using with our hi-tech configuration systems in place to save your much more time & money.

Our Contractor answering service cost is more often half the price of other service providers out there usually starting from as low as $135 per month. If you are looking for more affordable choice, then choose our PAY as You Use plan in which you just have to pay for the minutes used to answer your calls without any hidden charges or setup costs. There is no need to fall for Free Contractor answering service in terms of monthly trials. We are confident enough on quality of our services that you will definitely like them and get them for long terms without any trial, obligation or lock-in contracts.

Yes, it doesn’t matter how small or large your Contractor business is and if you are dealing with residential, commercial or both clients, we offer highly flexible scalable and best contractor answering service that can be customized to deal with your high-volume & high complexity needs. We are the best search outcome against the query of Contractor answering service near me for almost every contractor and builder.

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