Why Does It Work?

Our service is designed with contractors in mind, offering specialized training, empathetic customer care, and 24/7 availability. We align with your communication style, handle routine inquiries, and escalate only high-value or urgent calls, ensuring seamless operations while enhancing customer satisfaction.

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Seamless Communication Everywhere

Reliable support via phone, email, live chat, and messaging apps ensures clear communication across all channels.

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Real People, Real Care

Trained professionals handle every call with empathy and professionalism, creating a positive impression of your business.

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Greet Every Caller Live, 24/7

Every client is welcomed live, 24/7, with personalized service that reflects your company’s values.

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No One-Size-Fits-All Script

We adapt our approach to match your specific services, providing customized responses tailored to your business needs.

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Relieving Your Team’s Load

Our team handles scheduling, service inquiries, and routine concerns, forwarding only urgent or high-priority matters to your team.

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Keeping Your Business Accessible

We ensure your business is available on weekends, holidays, and after hours, improving client trust and loyalty.

"Clear communication is the foundation of successful contractor-client relationships." – (Source: Contractor Magazine) Be the contractor clients trust, while enabling your team to focus on delivering quality projects.

01

Relieve routine inquiries.

Answering services handle 65% of calls about estimates, project timelines, and service options, freeing staff for on-site responsibilities.

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02

Provide fast responses.

78% of clients expect prompt replies to project questions, making quick communication essential for retaining client trust.

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03

Be available 24/7.

Contractors with round-the-clock support secure 2x more high-value contracts by addressing urgent client concerns anytime.

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04

Streamline scheduling.

Efficient coordination of appointments for consultations and site visits ensures optimal team utilization and no missed opportunities.

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05

Enhance client loyalty.

84% of clients choose contractors that provide clear communication during all project phases, strengthening long-term relationships.

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06

Reduce admin stress.

Delegating repetitive inquiries allows your administrative team to focus on vendor management, permits, and project planning.

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We Can’t Wait to Help You Succeed

What are the tasks bogging your contractor business down? We’re ready to jump in and make a difference, whether it involves assisting customers with inquiries after hours, scheduling consultations and appointments, coordinating crews for projects, answering frequently asked questions about pricing, timelines, and service options, providing project updates, tracking material and supply needs, taking detailed customer messages, and transferring urgent or specialized queries to your team.

Success without limits: tailored plans for contractors of all sizes! Flexible services: expanding or shrinking to match your business’s unique requirements.

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Step 01

No contracts, no stress

Change or scale your service plans freely, ensuring your business has the exact support it needs, when it needs it.

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Step 02

Custom answering solutions

Opt for after-hours, full-time, or overflow support, ensuring every call is managed your way.

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Seamless communication options

Pick your preferred platforms: phone, chat/email, or a combination of all for complete communication control.

Reliable Support for Every Project Dependable communication that keeps your projects moving forward.

Our answering service ensures timely responses, seamless coordination, and professional handling of every client interaction.

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Client-first service.

Every call is handled professionally, ensuring clients feel valued and heard.

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Quick responses.

Inquiries about estimates, timelines, or project updates are addressed promptly to build trust and avoid delays.

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Efficient scheduling.

Site visits, consultations, and project meetings are managed smoothly to optimize productivity.

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Transparent updates.

Clients receive clear and timely updates, fostering trust and improving project coordination.

Seamless Integration with Your Tools

Our answering service works with the software you already use, ensuring a smooth and efficient workflow. From versatile platforms like Zoho and Hubspot to customer support platforms like Zendesk and Freshdesk, we fit right into your existing systems.

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Solving Communication Challenges for Contractors Across Trades

Contractors from all trades face challenges that impact productivity and client satisfaction. Whether it’s managing repetitive client inquiries, scheduling service calls, or prioritizing emergencies, communication inefficiencies can slow down operations. Our Contractor Answering Service offers tailored solutions for every trade, ensuring smooth operations, enhanced client relationships, and reliable support at all times.

Construction Contractors

Construction companies often face a flood of calls about project timelines, materials, or service availability, distracting the team from critical tasks. Our service handles these inquiries, schedules site visits, and routes urgent calls to ensure smooth project execution.

Plumbers

Plumbing businesses juggle emergency calls alongside routine inquiries about pricing, appointments, and availability. Our team prioritizes emergencies, manages bookings, and ensures no call goes unanswered—helping you serve more clients efficiently.

Electricians

Electricians frequently face interruptions from on-site calls about service estimates or troubleshooting advice. We manage these inquiries, schedule appointments, and provide updates to clients, allowing you to focus on your work without distractions.

HVAC Technicians

HVAC businesses often experience seasonal surges in demand, overwhelming staff with calls about maintenance, repairs, or installations. Our service offers 24/7 support, managing overflow calls, booking appointments, and routing urgent issues to ensure no opportunity is missed.

Roofers

Roofing companies often miss calls while managing on-site projects, which can lead to lost clients. Our team answers inquiries about repairs, estimates, or scheduling, providing seamless communication while you focus on delivering quality work.

Landscapers

Landscaping professionals often miss opportunities while working in the field. Our answering service schedules consultations, answers questions about services, and ensures every call is captured to keep your business thriving.

Cleaning and Restoration Specialists

Cleaning service providers frequently deal with emergency requests for restoration work or last-minute scheduling adjustments. We ensure calls are answered promptly, appointments are coordinated efficiently, and urgent needs are prioritized.

Painters

Painting contractors may struggle with scheduling conflicts and responding to inquiries about availability or pricing. Our service coordinates bookings, manages reschedules, and delivers timely updates to your clients.

From construction to plumbing, HVAC to painting, our Contractor Answering Service adapts to the needs of every trade. Whether it’s managing high call volumes, scheduling service calls, or ensuring after-hours availability, we provide the flexibility and reliability contractors need to stay competitive. With 24/7 support and customizable options, we ensure every client feels valued while helping your team focus on delivering exceptional service.

Testimonials Proven Results from Satisfied Clients Worldwide

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Reviewers_Pictures 25k reviews 5-Stars

With KolaxoCCS's support, my time is freed up, and the frustration of regular interruptions during work and long voicemails has become a thing of the past. Grateful for their assistance.

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Ethan Carter 5 out of 5 stars

I've been using KolaxoCCS to manage calls during afterhours for my consultancy firm for a short time, and I’m already so impressed with their service. The setup was seamless, the pricing is affordable, and the convenience is unmatched!

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Olivia Bennett 5 out of 5 stars

We’re absolutely thrilled with the outstanding customer service and the team handling our incoming calls. They are always professional, polite, and leave a great impression on our customers!

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Mason Brooks 5 out of 5 stars

Since switching to KolaxoCCS, our closing rate has increased by an impressive 75% compared to when we relied on using a chatbot. The difference has been remarkable!

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Ava Richardson 5 out of 5 stars

Have questions? Please fill in your details and We’ll be in touch.

We're here to help you grow and achieve your business goals. Reach out to us through any of the below conversation.

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