Live Answering & Virtual Receptionist Service for Cleaning Companies

Utilize Live Call Answering to Eliminate Missed Calls = Grab New Cleaning Jobs

Cleaning company Exclusive Answering Service delivers a seamless communication experience, building trust and reliability while empowering your team to focus on delivering spotless results.

Greet every customer with a friendly and professional tone, manage appointment bookings efficiently, guide clients through common cleaning service questions, escalate urgent requests like last-minute schedule changes or specialized cleaning needs to your team, and keep your cleaning business accessible even after hours.

Discover Plans & Pricing

Why Does It Work?

Our service combines industry-specific expertise, empathetic customer care, and 24/7 availability to enhance your cleaning business’s reputation. We adapt to your unique communication style, manage routine inquiries, and escalate only high-value or urgent requests, ensuring seamless operations while keeping your customers satisfied and loyal.

Seamless Communication Everywhere

Consistent support across phone, email, live chat, and messaging platforms ensures clear and reliable customer communication.

Real People, Real Care

Every call is handled by trained professionals, providing empathy and understanding for every customer interaction.

Greet Every Customer Live, 24/7

Welcome every customer live, 24/7, with personalized service that reflects your cleaning company’s professionalism.

No One-Size-Fits-All Script

We align with your communication style, delivering tailored responses that meet your business’s unique service offerings.

Relieving Your Team’s Load

Our team handles routine bookings, cleaning service questions, and minor inquiries, forwarding only urgent requests to your team.

Keeping Your Business Accessible

We ensure your cleaning company is reachable on weekends, holidays, and after hours, building customer trust and loyalty.

"Clean spaces start with clear communication." – (Source: BOMA International) Be the cleaning service clients rely on, while empowering your team for better efficiency.

Relieve routine inquiries.

Answering services manage 65% of calls about pricing, availability, and service types, freeing your staff for operational planning.

Provide real-time responses.

78% of customers prefer quick responses for scheduling or rescheduling cleaning services, boosting their trust in your business.

Ensure 24/7 accessibility.

Cleaning companies offering round-the-clock support gain 3x more repeat clients by addressing last-minute requests or emergencies.

Streamline staff scheduling.

Efficient appointment coordination reduces overbooking and ensures your cleaning crews are utilized effectively for on-time service.

Enhance client satisfaction.

92% of customers are more likely to stay loyal to companies that communicate clearly and handle issues proactively.

Reduce staff burnout.

Delegating repetitive inquiries allows your administrative team to focus on quality control and client retention strategies.

We Can’t Wait to Help You Succeed

What are the tasks bogging your cleaning business down? We’re ready to jump in and make a difference, whether it involves assisting customers with cleaning service inquiries after hours, scheduling appointments, assigning cleaning crews, answering frequently asked questions about pricing, service packages, and availability, providing service updates, tracking supply needs, taking detailed customer messages, and transferring high-priority or specialized requests to your team.

Service Inquiries

Answering questions about cleaning schedules, services offered, and pricing details.

Package Details

Providing information about custom cleaning packages tailored to customers’ specific needs.

Appointment Reminders

Sending reminders for scheduled cleaning services to ensure smooth operations.

Crew Coordination

Managing logistics for on-site cleaning visits, including crew scheduling and location details.

Your Cleaning business size doesn’t define your success—we do! Adaptable services: evolving and growing with your business needs, big or small.

Step 01

No lock-in contracts

Flexibility is yours—adjust, scale, or pause services whenever you need, without restrictive commitments.

Step 02

Scalable support options

From full-time answering to overflow and after-hours services, we adapt to your changing needs.

Step 03

Communication your way

Select phone, chat/email, or all communication channels to ensure seamless customer interactions.

Dependability That Shines

Reliable support for seamless client communication and scheduling.

Our answering service ensures professional, timely responses that keep your cleaning business running smoothly and clients satisfied.

Client-first focus.

Every call is handled with care, ensuring clients feel prioritized and appreciated.

Prompt responses.

Inquiries about availability, services, or scheduling are answered quickly and accurately.

Efficient scheduling.

Appointments and rescheduling are managed seamlessly to optimize your team’s time.

Professional follow-ups.

Clients receive reminders and updates, building trust and ensuring satisfaction.

Seamless Integration with Your Tools

Our answering service works with the software you already use, ensuring a smooth and efficient workflow. From versatile platforms like Zoho and Hubspot to customer support platforms like Zendesk and Freshdesk, we fit right into your existing systems.

Testimonials Proven Results from Satisfied Clients Worldwide

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25k reviews

With KolaxoCCS's support, my time is freed up, and the frustration of regular interruptions during work and long voicemails has become a thing of the past. Grateful for their assistance.

Ethan Carter 5 out of 5 stars

I've been using KolaxoCCS to manage calls during afterhours for my consultancy firm for a short time, and I’m already so impressed with their service. The setup was seamless, the pricing is affordable, and the convenience is unmatched!

Olivia Bennett 5 out of 5 stars

We’re absolutely thrilled with the outstanding customer service and the team handling our incoming calls. They are always professional, polite, and leave a great impression on our customers!

Mason Brooks 5 out of 5 stars

Since switching to KolaxoCCS, our closing rate has increased by an impressive 75% compared to when we relied on using a chatbot. The difference has been remarkable!

Ava Richardson 5 out of 5 stars

Have questions? Please fill in your details and We’ll be in touch.

We're here to help you grow and achieve your business goals. Reach out to us through any of the below conversation.

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