Why Does It Work?

Our service is tailored for paving businesses, combining industry-specific expertise, empathetic customer care, and 24/7 availability. We align with your communication style, handle routine inquiries, and escalate urgent or high-value calls, ensuring smooth operations and satisfied clients.

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Seamless Communication Everywhere

Reliable support across phone, email, live chat, and messaging platforms ensures clear and professional communication on all channels.

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Real People, Real Care

Trained professionals provide empathetic and knowledgeable assistance, enhancing your paving company’s reputation for customer care.

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Greet Every Caller Live, 24/7

Welcome every customer live, 24/7, with personalized service that reflects your business’s professionalism and expertise.

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No One-Size-Fits-All Script

We adapt our responses to match your paving company’s services, ensuring accurate and tailored communication.

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Relieving Your Team’s Load

Our team manages scheduling, material inquiries, and routine questions, forwarding only urgent or complex issues to your team.

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Keeping Your Business Accessible

We ensure your paving company remains reachable on weekends, holidays, and after hours, building customer trust and loyalty.

"Clear communication paves the way to customer trust." – (Source: Construction Industry Insights) Be the paving company clients trust, while enabling your team to focus on high-value projects.

01

Relieve routine inquiries.

Answering services handle 65% of calls about estimates, timelines, and material options, freeing your team for on-site work.

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Provide quick responses.

80% of customers expect fast answers for service-related inquiries, ensuring trust and securing project commitments.

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03

Be available 24/7.

Paving companies offering round-the-clock support secure 2x more contracts for urgent repairs or large-scale project needs.

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04

Streamline project scheduling.

Efficiently coordinating appointments and project timelines reduces delays, ensuring a smooth workflow for your team.

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05

Enhance customer loyalty.

84% of clients prefer paving companies with consistent communication during every project stage, fostering long-term relationships.

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06

Reduce admin workload.

Delegating routine calls allows your administrative team to focus on permits, vendor coordination, and client engagement.

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We Can’t Wait to Help You Succeed

What are the tasks bogging your paving business down? We’re ready to jump in and make a difference, whether it involves assisting customers with inquiries about paving materials and maintenance after hours, scheduling paving consultations, scheduling and dispatching paving crews, answering frequently asked questions about project timelines, pricing, and options, providing project progress updates, tracking material availability, taking detailed customer messages, and transferring urgent or high-value inquiries to your team.

No matter the size of your paving business, success is within reach! Flexibility guaranteed: our answering service grows and adjusts as your business evolves.

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Step 01

No lock-in contracts

Enjoy the freedom to adjust, pause, or scale services anytime—without long-term commitments holding you back.

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Fully customizable service

Choose full-time, overflow, or after-hours answering support that aligns perfectly with your business operations.

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Tailored communication options

Answering on phone, chat/email, or across all platforms—you control how your communication flows.

Reliable Support for Smooth Operations

Dependable communication to keep your paving business thriving.

Our answering service ensures timely responses, efficient scheduling, and professional handling of client inquiries with care.

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Client-first service.

Every inquiry is managed with professionalism, ensuring clients feel valued and prioritized.

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Prompt responses.

Questions about estimates, materials, or timelines are answered quickly, building trust and ensuring satisfaction.

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Effortless scheduling.

Appointments for consultations, site visits, or project discussions are coordinated seamlessly to optimize operations.

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Transparent updates.

Clients are kept informed about project progress, fostering confidence and long-term loyalty.

Seamless Integration with Your Tools

Our answering service works with the software you already use, ensuring a smooth and efficient workflow. From versatile platforms like Zoho and Hubspot to customer support platforms like Zendesk and Freshdesk, we fit right into your existing systems.

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Testimonials Proven Results from Satisfied Clients Worldwide

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Reviewers_Pictures 25k reviews 5-Stars

With KolaxoCCS's support, my time is freed up, and the frustration of regular interruptions during work and long voicemails has become a thing of the past. Grateful for their assistance.

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Ethan Carter 5 out of 5 stars

I've been using KolaxoCCS to manage calls during afterhours for my consultancy firm for a short time, and I’m already so impressed with their service. The setup was seamless, the pricing is affordable, and the convenience is unmatched!

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Olivia Bennett 5 out of 5 stars

We’re absolutely thrilled with the outstanding customer service and the team handling our incoming calls. They are always professional, polite, and leave a great impression on our customers!

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Mason Brooks 5 out of 5 stars

Since switching to KolaxoCCS, our closing rate has increased by an impressive 75% compared to when we relied on using a chatbot. The difference has been remarkable!

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Ava Richardson 5 out of 5 stars

Have questions? Please fill in your details and We’ll be in touch.

We're here to help you grow and achieve your business goals. Reach out to us through any of the below conversation.

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