Electrician Answering Service

Answer Your Every Incoming Call, schedule appointments & do emergency dispatch on your behalf while you can focus on your on-hand electrician projects

Our Electrician answering service is tailored to your residential or commercial electrical company in mind to help you manage your call handling in a way you want that turn callers into paying customers, convert every lead into confirm job and build a stellar reputation of your Electrician business like never before!

Explore the benefits of Electricians answering service:

Missing lot of calls because of your hectic schedule having multiple Electrician jobs? Do you have to drop tools to pick calls while repairing sockets or restoring power outage? Want to save money but paying thousands of dollars to in-house receptionists?


Don’t worry Kolaxo CCS’s answering service for Electrician contractors is designed to confront all these challenges with 100% professional excellency. Our well-trained receptionists answer your every call so you don’t have to. It allows you to focus on what you do the best & grow your business better than ever at a fraction of a cost of in-house receptionist. There are lot more benefits like:

  • Better than Ever Customer Support
  • No overhead costs & insurance expenses
  • Win more business even during afterhours
  • Be there for customers’ day & night
  • Maximize Business efficiency
  • Satisfy Clients like never before

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Why It Works?

Your chance of landing more than ever business never dwindles because we strive hard to make your Electrician business prodigiously productive by connecting you with your customers anywhere, anytime, all the time.

Always Available

We work all day, every day even during holidays so we can answer your calls at weekends, holidays, afterhours, or even 24/7 – whenever & however you want. Choice is all YOURS!

No Bots, No IVR, No Voicemails

No more stilted staccato of robotic voices. We help you win customers much more often through 100% real human interactions along with a personalized touch of your Electrician company.

US-Based Virtual Receptionists

Our team of America’s BEST virtual receptionists answer your every call as they are sitting in your office, building a stellar reputation of your Electric company among competitors.

Customer-Controlled Pricing

Just pay for minutes used to answer your calls because we value you more than money. No lock in contracts, no bait & switch – just unruffled billing as per your budget & ease.

Personalized Calling Experience

Tell us how you want us to answer your calls and what we should avoid. Enjoy the freedom of customizing every aspect of call handling as per your preferences.

Fastest Response Time

We answer every call under 3 rings i.e. under 10 seconds (18% faster than average industry answering speed) to avoid losing frustrated callers to your competitors.

Kolaxo CCS Offers More Than Exceptional Call Answering Service:

We offer after hours call coverage, overflow support, virtual receptionists services and much more. Kolaxo CCS’s Electrician answering service include:

What Sets Us Apart from The Rest?

Never miss customers call ever again & book new jobs while focusing on the existing task with electrician answering service

As an electrician, your job is way more likely to DIY nature. You have to perform the electrical work at job sites as well as to answer incoming calls yourself. This contradiction of two major tasks can be nerve-wracking for you to handle. Either you have to drop every tool to pick a call while at job site making an electrical connection or you have to let the caller go to voicemail. And once the caller goes to voicemail, 80% of them hang up and dial a competitor right away.


Therefore, you need to provide exceptional customer service to your callers, day or night whether you are on job site or at home, to ensure you don’t lose business opportunities again. An answering service for electricians can help you in this scenario by answering your phone so you don’t have to drop tools for picking a call and focus on your job while we focus on your call handling not miss any opportunities garner new business and maintain current business.


Kolaxo CCS’s electrician answering service answers calls, schedule appointments, take messages, perform emergency dispatch and forward calls to on-call electricians as per your requirements that ensure 100% perfect call handling for capturing new clients, maintaining existing clients and turning your electrical company into the customer’s favorite.


We are a one-stop-shop trusted by hundreds of electrical companies for providing exceptional live answering services as per customer’s preferences. Our expert virtual receptionists understand your business workflow and provide you complete freedom to handle your every call aspect. Tell us when you want us to answer your calls and when you need as a support on standby. You can also customize where to route your urgent calls and which electrician is available on-field to handle emergency dispatch at certain times. Hence, we provide you a freedom which you have never known before while ensuring that your every call is answered with 100% professional excellence.

Respond to client’s emergency queries faster than ever and win their trust with our answering service for electricians

Homeowners reach to the power supplier whenever they face a power outage. But if the blackout is only limited to their home, there are the chances of short circuit. These customers are in need of desperate need of immediate help because they understand that short circuit can cause fire and appliances malfunctioning. Thus, they can call you anytime of the day or night and expect live response from other end of the line. When their house is at the risk of fire and you can’t attend their call in the night, they’re not going to wait till morning instead they will call your competitor for immediate assistance.

Here, our answering services for electrical contractors come into play. Whether you are a residential electrical contractor or a commercial electric company, our electricians answering service answer your every call anytime, no matter it’s a daytime or midnight, dispatch emergency calls to on-call electricians as per your instructions and take messages when you are not available – all the time your customers will feel heard, valued and cared.

Also most of the times, customers notice electric circuit and socket issues or other electric problems at night and on weekends, when they are at home after regular business hours or holidays. Thus, if you are not available to answer after hours calls or weekend calls, you are missing out huge business opportunity. That’s why, to capture customers with emergency problems or after hours electrical issues, you need a 24/7 electrician phone answering service. Kolaxo CCS’s virtual receptionists will answer your every call, ensuring you never miss an after-hour business opportunity or a late-night lead. We can screen your calls and answer them as per co-crafted custom scripts to ensure that your customers don’t know they are talking to a third party service.

We can do much more than just answering your calls:

Our electrician answering services are designed with your business needs in mind. With us, you can stay rest assured that your every call is answered while you can focus on your main job. Our virtual receptionists follow your described instructions to screen calls, forward emergency calls to on-site electricians and answer calls as per your needs. We can also schedule appointments of new jobs into your existing CRM so you can stay updated with your upcoming electrician projects in real-time.


You can tell us about what to ask customers and what details to take in messages so you can follow up the next day. We can take as much little or as much descriptive details from customers to make sure you never miss a client. Plus, our answering service is available at really competitive prices. You just have to pay for the minutes used to answer only your calls, keeping your costs at minimum. Moreover, you don’t have to sign up for long term contracts or obligations, try our electrician answering service for one month and scale it up or down as per your needs – without paying setup charges or any hidden fees.

We Integrate into The Same Tools You Are Already Using!

We seamlessly integrate into the tools & software you are already using to schedule, cancel or modify new or existing jobs, saving you time & money while making your life easier and smoother than before.

Frequently Asked Question

Your concern settles here; find insider tips, clear up your mind and kick start your journey with our unparalleled services.

What is an answering service for Electricians and how does it works?

Electrician answering service is a professional service that manages incoming calls for electric contractors and individual electricians. When your business partners with a professional answering service like Kolaxo CCS, expert virtual receptionists answer your customer calls on your behalf. You can choose your answering service to be as simple as just answering calls or as comprehensive as taking messages, dispatching emergency requests, scheduling appointments and forwarding service calls to on-call technicians. With Kolaxo CCS, control is always yours! 

 

To grow your business better than before & to provide second to none customer support, Simple! Isn’t that what you are looking for? Quick call answering from a live expert that answer basic FAQs and take messages is what customers are looking for in electricians and our telephone answering services provide you exactly that.

We prioritize confidentiality and adhere to strict privacy protocols. Our operators are trained to handle sensitive information securely, and we utilize advanced technologies like end-to-end data encryption and password protected file folders to protect callers’ data.

We don’t charge a single penny as setup charges. It usually takes us less than 24 hours to understand your workflow and preferences that means your answering service will take maximum 24 hours for setup in most cases. 

Yes, whether you are using ServiceTitan, FieldEdge, any other CRM or software, we can integrate into the tools & software you are already using with our hi-tech configuration systems in place to save your much more time & money.

Our Electrician answering service cost is more often half the price of other service providers out there usually starting from as low as $135 per month. If you are looking for more affordable choice, then choose our PAY as You Use plan in which you just have to pay for the minutes used to answer your calls without any hidden charges or setup costs.

Yes, it doesn’t matter how small or large your electrician business is and if you are dealing with residential, commercial or both clients, we offer highly flexible & scalable answering service solutions that can be customized to deal with your high-volume & high complexity needs.

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Our Clients Reviews

80% of customers are more likely to do business with companies having good customer service. We provide you exactly that. Read what our clients say: