Customized Plans for Every Business Find the Right Contact Center Plan

Whether you need basic call handling or advanced multi-channel support, our tiered plans offer flexibility, affordability, and efficiency. Choose a plan that matches your business size and goals.

Flexible Contact Center Service Cost Plans

Explore tailored plans designed to integrate phone, email, chat, and social media communication, ensuring exceptional customer support for every business type.

Basic Phone Support Plan

For small businesses beginning to scale and needing reliable call handling for routine inquiries.

Price $150 /Month

Features:

  1. Business hour call answering
  2. Call screening and prioritization
  3. Message forwarding to team members

Why It’s Perfect:

Ideal for small teams needing professional call support, freeing up time for core tasks.

Advanced Phone Support Plan

For growing businesses requiring advanced call routing and administrative support.

Price $300 /Month

Features:

  1. Business hour answering
  2. Advanced call routing to departments
  3. Message forwarding
  4. Call logging and reporting

Why It’s Perfect:

Streamlines communication and reduces administrative load for growing teams managing increased customer interactions.

Premium Phone Support Plan

For enterprises requiring automation and proactive administrative management for high-volume operations.

Price $1000 /Month

Features:

  1. Business hour answering
  2. Real-time call routing and support
  3. Automated task assignment and tracking
  4. Call ticket creation with follow-up reminders
  5. Detailed reporting on customer interactions

Why It’s Perfect:

Enhances operational efficiency by automating workflows and simplifying high-volume call management.

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Email Support Management

Basic Email Support Plan

For small businesses or startups with limited email volumes.

Price $150 /Month

Features:

  1. Templated customer inquiry responses
  2. Email forwarding to team members

Why It’s Perfect:

Affordable and straightforward, this plan ensures small businesses can manage customer communication efficiently without overextending resources.

Advanced Email Support Plan

For growing businesses managing regular customer inquiries and follow-ups.

Price $400 /Month

Features:

  1. Responding to customer inquiries and FAQs
  2. Drafting and scheduling follow-ups
  3. Task tagging for team coordination

Why It’s Perfect:

Tailored for businesses scaling operations, this plan enhances productivity and ensures timely customer engagement.

Pro Email Support Plan

For mid-sized businesses handling a high volume of customer interactions.

Price $800 /Month

Features:

  1. Responding to detailed inquiries and support issues
  2. Email campaign support (monitoring and responding to replies)
  3. CRM updates for customer communication

Why It’s Perfect:

Designed for industries like retail and tech support, this plan ensures fast, reliable email handling for high-priority inquiries.

Basic Multi-Channel Plan

For small businesses requiring an all-inclusive, omnichannel contact center service.

Price $1000 /Month

Features:

  1. Basic support across phone, email, and chat

Why It’s Perfect:

Provides a cost-effective way to manage omnichannel communication for businesses seeking to expand their customer service reach.

Advanced Multi-Channel Plan

For growing businesses requiring an all-inclusive, omnichannel contact center service.

Price $2500 /Month

Features:

  1. Coordinated support for phone, email, chat, and social media
  2. Task escalation

Why It’s Perfect:

Offers seamless, efficient multi-channel communication with task prioritization for businesses seeking a reliable solution to handle diverse customer interactions.

Enterprise Multi-Channel Plan

For large enterprises requiring an all-inclusive, omnichannel contact center service.

Price $5000 /Month

Features:

  1. Full-scale 24/7 support across all channels
  2. Advanced analytics
  3. CRM/ERP integration

Why It’s Perfect:

Offers affordable and professional coverage for large enterprises seeking a reliable solution to stay connected omnichannel.

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Live Chat Management

Basic Chat Support Plan

For small businesses or startups needing basic chat support for light customer interaction.

Price $200 /Month

Features:

  1. Real-time customer chat handling
  2. Response to basic FAQs
  3. Escalation of complex queries

Why It’s Perfect:

Affordable and efficient, this plan is ideal for small businesses looking to establish professional chat-based customer support.

Advanced Chat Support Plan

For growing businesses managing multiple customer inquiries daily.

Price $500 /Month

Features:

  1. 24/7 monitoring and engagement
  2. Crisis communication management
  3. Detailed interaction analytics
  4. Campaign support with marketing teams

Why It’s Perfect:

Tailored for enterprises needing round-the-clock engagement, this plan builds brand loyalty and enhances customer satisfaction.

Premium Social Media Support Plan

For large businesses with active customer bases.

Price $2000 /Month

Features:

  1. 24/7 live chat coverage
  2. Multilingual chat support
  3. Chat-to-ticket creation with escalation tracking
  4. CRM and analytics integration

Why It’s Perfect:

Tailored for enterprises, this plan ensures round-the-clock support and seamless integration with internal systems for a superior customer experience.

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Social Media Support

Basic Social Media Support Plan

For small businesses establishing their social media presence.

Price $250 /Month

Features:

  1. Responding to comments and direct messages
  2. Handling basic inquiries and escalations
  3. Monitoring brand mentions

Why It’s Perfect:

This plan is ideal for businesses starting out, providing affordable support for consistent and professional audience engagement.

Advanced Social Media Support Plan

For growing brands expanding their audience reach.

Price $500 /Month

Features:

  1. Responding to comments and messages
  2. FAQ management
  3. User-generated content moderation
  4. Tracking customer feedback

Why It’s Perfect:

Perfect for businesses scaling operations, this plan ensures enhanced audience engagement and actionable insights.

Premium Social Media Support Plan

For large businesses with active customer bases.

Price $2000 /Month

Features:

  1. 24/7 monitoring and engagement
  2. Crisis communication management
  3. Detailed interaction analytics
  4. Campaign support with marketing teams

Why It’s Perfect:

Tailored for enterprises needing round-the-clock engagement, this plan builds brand loyalty and enhances customer satisfaction.

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Multi-Channel Premium

Basic Email Support Plan

For small businesses or startups with limited email volumes.

Price $150 /Month

Features:

  1. Templated customer inquiry responses
  2. Email forwarding to team members

Why It’s Perfect:

Affordable and straightforward, this plan ensures small businesses can manage customer communication efficiently without overextending resources.

Advanced Email Support Plan

For growing businesses managing regular customer inquiries and follow-ups.

Price $400 /Month

Features:

  1. Responding to customer inquiries and FAQs
  2. Drafting and scheduling follow-ups
  3. Task tagging for team coordination

Why It’s Perfect:

Tailored for businesses scaling operations, this plan enhances productivity and ensures timely customer engagement.

Pro Email Support Plan

For mid-sized businesses handling a high volume of customer interactions.

Price $800 /Month

Features:

  1. Responding to detailed inquiries and support issues
  2. Email campaign support (monitoring and responding to replies)
  3. CRM updates for customer communication

Why It’s Perfect:

Designed for industries like retail and tech support, this plan ensures fast, reliable email handling for high-priority inquiries.

Basic Multi-Channel Plan

For small businesses requiring an all-inclusive, omnichannel contact center service.

Price $1000 /Month

Features:

  1. Basic support across phone, email, and chat

Why It’s Perfect:

Provides a cost-effective way to manage omnichannel communication for businesses seeking to expand their customer service reach.

Advanced Multi-Channel Plan

For growing businesses requiring an all-inclusive, omnichannel contact center service.

Price $2500 /Month

Features:

  1. Coordinated support for phone, email, chat, and social media
  2. Task escalation

Why It’s Perfect:

Offers seamless, efficient multi-channel communication with task prioritization for businesses seeking a reliable solution to handle diverse customer interactions.

Enterprise Multi-Channel Plan

For large enterprises requiring an all-inclusive, omnichannel contact center service.

Price $5000 /Month

Features:

  1. Full-scale 24/7 support across all channels
  2. Advanced analytics
  3. CRM/ERP integration

Why It’s Perfect:

Offers affordable and professional coverage for large enterprises seeking a reliable solution to stay connected omnichannel.

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Empowering businesses of every size with flexible success plans! Future-ready solutions: expandable and adaptable answering services to fit your business growth.

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Step 01

No lock-in commitments

Enjoy complete freedom to scale services up or down as your business demands—no long-term obligations required.

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Step 02

Custom-fit service

From after-hours calls to overflow management, tailor the service to match your business’s needs and priorities.

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Step 03

Platform of choice

Decide between phone, chat/email, or multi-channel communication for efficient customer interactions.

Seamless Integration with Your Tools

Our answering service works with the software you already use, ensuring a smooth and efficient workflow. From versatile platforms like Zoho and Hubspot to customer support platforms like Zendesk and Freshdesk, we fit right into your existing systems.

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Testimonials Proven Results from Satisfied Clients Worldwide

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Reviewers_Pictures 25k reviews 5-Stars

With KolaxoCCS's support, my time is freed up, and the frustration of regular interruptions during work and long voicemails has become a thing of the past. Grateful for their assistance.

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Ethan Carter 5 out of 5 stars

I've been using KolaxoCCS to manage calls during afterhours for my consultancy firm for a short time, and I’m already so impressed with their service. The setup was seamless, the pricing is affordable, and the convenience is unmatched!

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Olivia Bennett 5 out of 5 stars

We’re absolutely thrilled with the outstanding customer service and the team handling our incoming calls. They are always professional, polite, and leave a great impression on our customers!

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Mason Brooks 5 out of 5 stars

Since switching to KolaxoCCS, our closing rate has increased by an impressive 75% compared to when we relied on using a chatbot. The difference has been remarkable!

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Ava Richardson 5 out of 5 stars

Have questions? Please fill in your details and We’ll be in touch.

We're here to help you grow and achieve your business goals. Reach out to us through any of the below conversation.

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