Live Answering & Virtual Receptionist Service for Hospice Offices

Leverage Live Call Answering to Prevent Missed Calls = Winover Families’ Trust

Our Hospice Exclusive Answering Service ensures compassionate, seamless communication to support families and caregivers during emotional times.

From managing inquiries about care services and coordinating appointments to handling after-hours calls and routing urgent matters, we enable hospice care providers to focus on delivering comfort and support while we manage the details.

Explore Plans

Why Does It Work?

With 24/7 availability, empathetic call handling, and tailored solutions, we enhance family trust and streamline hospice operations.

Seamless Communication Everywhere

We provide consistent, sensitive support across phone lines, email, and live chat platforms.

Family-Centered Care

Every call is handled with empathy and professionalism, ensuring families feel supported and reassured.

Effortless Appointment Coordination

We manage scheduling for consultations, in-home visits, and follow-ups seamlessly to ensure smooth operations.

Urgent Call Handling

Emergencies and time-sensitive needs are prioritized and routed immediately to ensure timely responses.

Confidential Communication

All interactions are managed with strict adherence to privacy standards, safeguarding patient and family information.

24/7 Accessibility

Families and caregivers can reach you anytime, ensuring no need goes unanswered.

"Empathy in communication eases burdens during difficult times." — Source: Palliative Care Insights Be the hospice care provider families trust for compassionate, timely communication.

Provide empathetic responses.

92% of families value timely, compassionate communication during hospice care.

Be always accessible.

Families expect 24/7 availability for questions, updates, and urgent care needs.

Support your caregivers.

Handling routine inquiries allows your team to focus on delivering compassionate care.

Streamline care coordination.

Efficient appointment scheduling ensures smooth care delivery without delays.

Build family trust.

Sensitive, professional communication fosters trust, improving satisfaction with hospice services.

Ensure confidentiality.

Secure communication protects patient and family information, adhering to industry standards.

We Can’t Wait to Help You Succeed

What are the tasks bogging your hospice team down? We’re ready to step in and make a difference, whether it involves managing family inquiries, coordinating care appointments, or handling urgent after-hours calls.

Care Inquiries

Answering questions about services, care plans, and support options with professionalism and compassion.

Appointment Coordination

Scheduling consultations, follow-ups, and in-home visits seamlessly to ensure uninterrupted care.

After-Hours Support

Providing compassionate, reliable communication for emergencies and family needs outside of business hours.

Confidential Communication

Ensuring all interactions are secure and adhere to privacy standards to protect sensitive patient and family information.

Flexible Solutions for Every Hospice Provider Our answering service adapts to meet the needs of small hospice teams or large care organizations.

Step 01

Scalable with Growth

As your hospice services expand, our answering service evolves to handle increasing family and caregiver needs.

Step 02

Customizable Options

Choose services like care inquiries, appointment scheduling, or after-hours support to fit your specific needs.

Step 03

No Long-Term Contracts

Enjoy the flexibility to adjust, scale, or pause your service as your organization’s needs evolve.

Reliable Support for Every Family

Compassionate Communication for Hospice Care

From care inquiries to urgent needs, we ensure every interaction is handled with empathy, professionalism, and confidentiality.

Family-Centered Service

Every call is handled with care to provide reassurance and build trust.

Fast Emergency Responses

Urgent calls are prioritized to ensure families receive timely support and guidance.

Efficient Coordination

We manage scheduling and updates to streamline your operations and improve family satisfaction.

24/7 Accessibility

Round-the-clock support ensures families and caregivers can always rely on your hospice services.

Seamless Integration with Your Tools

Our answering service works with the software you already use, ensuring a smooth and efficient workflow. From versatile platforms like Zoho and Hubspot to customer support platforms like Zendesk and Freshdesk, we fit right into your existing systems.

Testimonials Proven Results from Satisfied Clients Worldwide

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25k reviews

With KolaxoCCS's support, my time is freed up, and the frustration of regular interruptions during work and long voicemails has become a thing of the past. Grateful for their assistance.

Ethan Carter 5 out of 5 stars

I've been using KolaxoCCS to manage calls during afterhours for my consultancy firm for a short time, and I’m already so impressed with their service. The setup was seamless, the pricing is affordable, and the convenience is unmatched!

Olivia Bennett 5 out of 5 stars

We’re absolutely thrilled with the outstanding customer service and the team handling our incoming calls. They are always professional, polite, and leave a great impression on our customers!

Mason Brooks 5 out of 5 stars

Since switching to KolaxoCCS, our closing rate has increased by an impressive 75% compared to when we relied on using a chatbot. The difference has been remarkable!

Ava Richardson 5 out of 5 stars

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