Kolaxo-CCS-5-Compelling-Reasons-1200-X-628-1-1024x536
  • Jul 16, 2022
  • / By Kolaxo CCS
4 Compelling Reasons Why Every Business Needs an Answering Service

The last few years have seen companies hiring live answering services to meet their customer service demands. An answering service is a company that answers calls on behalf of other businesses, often hiring remote customer service representatives or virtual receptionists... Read More

Kolaxo-CCS-Virtual-Receptionist-Service-1200-X-628-1024x536
  • Jul 4, 2022
  • / By Kolaxo CCS
The 5 Essential Factors for Picking a Virtual Receptionist Service

To succeed, businesses in the twenty-first century must be willing to adapt to changes. Virtual receptionists are becoming increasingly common as technology advances. In 2022, it is predicted that there will be 5 million virtual receptionist positions in the United... Read More

Kolaxo-CCS-8-hidden-benefits-1200-X-628-1024x536
  • Jun 28, 2022
  • / By Kolaxo CCS
6 hidden benefits of chat support outsourcing for ecommerce stores

Whether you are a small or a large-scale ecommerce store, providing quality customer service is essential to keep your business running. You can't be available 24/7 to support customers, and the answer to this problem is chatted support outsourcing. It's... Read More

Kolaxo-CCS-Facebook-Business-Page-1200-X-628-1024x536
  • Jun 22, 2022
  • / By Kolaxo CCS
8 Ways Through which you can Increase Engagement On Your Facebook Business Page

If you are looking for ways to increase your followers, likes, shares, and comments on the social media platform so that you have landed on the right page.

A California digital marketing agency can provide you with a complete Facebook engagement... Read More

Kolaxo-CCS-Overflow-Call-Center-Service-1200-X-628-1-1024x536
  • Jun 16, 2022
  • / By Kolaxo CCS
How To Ensure Effective Overflow Call Center Service Management?

Customer service is an integral part of any business. A missed call means a missed opportunity for business. Each missed call is an opportunity to win over a new customer. Phone calls are the most direct way to communicate with... Read More

Kolaxo-CCS-Ecommerce-Customer-Service-1200-X-628-1024x536
  • Jun 10, 2022
  • / By Kolaxo CCS
5 Essential Ecommerce Customer Service Tips to Thrive in a Competitive Market

In the digital age, e-commerce customer service is increasingly important. That is because online businesses can assist customers in making online purchase decisions to resolve issues. Online shopping is a multibillion-dollar industry, and customers have higher expectations for the ideal... Read More