The rise of social media has been a blessing and a curse for businesses. On the one hand, it's a fantastic tool for reaching prospective customers. On the other hand, it can also be a distraction that causes employees to... Read More
Renting a vacation home is a great way to experience your favorite city, but there are some common scams that you should be aware of before signing up. If you're unsure about the rental, it's best to avoid them.
Here are... Read More
If you have ever received customer service, you know how frustrating it can be. You feel like no one is in charge, and your complaints are not being heard or addressed. If this sounds familiar to you, then I am... Read More
Customer support is one of the essential elements of a business. The goal of customer support should be to make your customers happy and keep them coming back for more, but it's not always easy. The following eight elements will... Read More
Many companies have websites, but not all use them to their full potential. The rise in live chat as a form of customer service has led to many businesses implementing this technology to improve their sales and response times.
However, it... Read More
Vacation rental scams are on the rise. Many people have fallen victim to this fraud, and the outcome can be devastating. Whether you're looking for a place to stay while you visit family or friends in another city or want... Read More