- Jan 27, 2025
- / By Kolaxo CCS
7+ Call Center Agent Skills Your Agents Should Have
In today’s fast-paced world customer service play a crucial role in improving clients' satisfaction and brand loyalty. Call center agents are the first contact between brands and customers. It is not wrong if we say, that skilled call center agents serve... Read More
- Jan 27, 2025
- / By Kolaxo CCS
How To Handle An Angry Customer? 5 Authentic Tips
In the competitive market, effective customer service is the heartbeat of business. Losing your cool customers is a disaster for business. A single mistake or misstep can damage your brand reputation and drive away your business values. Have you ever... Read More
- Jan 27, 2025
- / By Kolaxo CCS
In-House Call Centers Vs. Outsourced Call Centers: Pros and cons
In today's era, customer care is very important. Giving good customer service is key to success. Businesses have a big choice to hire an outside call center service for the ease of the clients.
This choice can change your business goals,... Read More
- Jan 27, 2025
- / By Kolaxo CCS
7 Fun Ideas for Celebrating Halloween with Your Call Center Crew
Get ready to celebrate this Halloween at your call center! As October 31st is just around the corner and being a call center owner, you need to use some fun ideas to make your workplace haunting. Halloween is a great... Read More
- Jan 27, 2025
- / By Kolaxo CCS
7 Reasons to Outsource an Amazon Virtual Assistant
As an Amazon seller, you know how problematic it can be to manage an inventory of popular, high-margin products, and get organic search results. This requires an effective inventory management, optimized listing, order processing and fulfillment.
All this can be possible... Read More
- Jan 27, 2025
- / By Kolaxo CCS
How a Virtual Assistant Can Streamline Your Property Management Business?
Property management professionals often face problems in efficiently managing administrative tasks or tenant scheduling. Therefore, property management virtual assistant helps business owner manage their properties more easily and reduce their operational costs.
By assigning tasks to the virtual assistant, property manager... Read More